Gaming is for fun — not for stress relief or financial gain. Gitago wants you to stay in control at all times. Our responsible gaming tools and support are always here for you.
Responsible gaming means enjoying gaming while maintaining full control over your time, money, and mental wellbeing. Gitago believes every member deserves a gaming experience that is both enjoyable and safe.
Online gaming is growing fast in Bangladesh. Many people start playing for fun, but some gradually reach a point where gaming stops being enjoyable and starts feeling like a burden. Gitago is committed to preventing that from happening.
Our responsible gaming program is built on three core principles: Awareness — understanding your own gaming patterns; Control — using the right tools to set limits; and Support — seeking professional help when needed.
Gitago's responsible gaming tools are completely free and available at any time. You can find them in your account settings.
These tools are available in your account settings to help keep you safe.
Set your own daily, weekly, or monthly deposit cap. Reductions take effect immediately; increases take effect after 7 days.
Set a cap on how much BDT you can lose within a given period. Once the limit is reached, gaming will be automatically paused.
Set a daily limit on how long you want to play. When your time is up, Gitago will notify you and log you out if needed.
Temporarily close your account for 24 hours, 7 days, or 30 days on your own. No gaming or deposits will be possible during the break.
Self-exclude for 6 months to 5 years. Your account cannot be reopened during this period. This is the most effective step in serious situations.
After a set period, Gitago will remind you how long you have been playing. These small check-ins help keep you aware.
If you notice any of the signs below, pause and reflect. Seek help if needed.
If you are experiencing more than 3 of the signs above, please speak with Gitago Support today or activate self-exclusion.
At the start of each month, decide how much BDT you are comfortable spending on gaming. Be mentally prepared to lose that amount. Never use money set aside for rent, food, or household expenses.
Set a fixed time each day for gaming. Use a session timer, and avoid long gaming sessions right before bed.
Do not hide your gaming from family. Being open makes it easier to get support if things go wrong.
Winning is a bonus — losses are part of the game. If you keep losing in a particular game, take a break and clear your head.
Protect yourself in just a few minutes.
Log in to your account and go to the profile menu.
In your account settings, click on the "Responsible Gaming" option.
Choose from a deposit limit, loss limit, session timer, or cooldown — whatever works best for you.
Set your limits with your budget and time in mind.
Confirmed. Your limit reduction is effective immediately. You are now better protected.
Don't have an account? Sign up now Register and start using the responsible gaming tools.
Self-Exclusion is a significant step — voluntarily closing your own account for an extended period. If you feel your gaming is getting out of control, this is the most effective action you can take.
When you activate self-exclusion on Gitago:
Activating Self-Exclusion is a brave and wise decision. Gitago respects this choice and makes the process as straightforward as possible.
Gitago strictly enforces an 18+ policy. However, it is also your responsibility to ensure that minors in your household cannot access the platform from shared devices.
Keep your device locked with a password or PIN. Never share your login credentials with other family members.
Set up parental controls on your browser. Do not stay logged into your account on any device that children in your household use.
Have an open conversation with your family about online gaming. Awareness is the best protection.
Strict age verification is enforced during registration and the KYC process.
Gitago automatically sends you an alert if unusual gaming patterns are detected on your account.
Our support team is specially trained to assist with responsible gaming.
Responsible gaming information is regularly shared across the platform.
Gaming on Gitago is always about entertainment. Use our responsible gaming tools and play safely.